Chopstick House01934 424424
Weston Super Mare
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Cuisine types: Chinese
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Reviews for Chopstick House (10)
I was a very loyal customer to this business until the other night. I ordered a takeaway and was told a max of 1hr to 1hr and 15mins delivery time. No food after 1hr and 40mins called and was greeted by a rude lady and advise on way finally received just under 2hrs. Asked for some discount as not the first time this has happened and was declined so then asked manager to call me the following day and still waiting 2 days on. Service is poor and avoid.
I love this place great food
I love the chicken ball
The food was cold and of a poor standard wouldn't eat from here again.
Read below and felt it necessary to add a positive review, we are quick to write when we have a bad experience but I bet many rate this takeaway and never expressed their view. I have Regularly ordered for delivery and collection over the last year and can not fault the service. Always arrived on time, hot and the food is probably the best Chinese in Weston super mare (along with Noble House/noble Gardens) this is because they are the same family and use the same stock. They are also really busy in the shop and the phone does not stop ringing which tells you something.. I would recommend!
its the best place to go for the best chines food!!! the mixed hours is brilliant
CHICKEN NOODLE SOUP BITCH
...have ordered from here for years, nothing less than impeccable service & fantastic food EVERY time...the best Chinese food in town, never had a problem with them & order from there weekly...they do THE MOST amazing salt & chilli ribs I've ever tasted!!!...highly recommended!!!...don't listen 2 the people below criticising them, they clearly haven't got a clue...must have been a misunderstanding...only ever had a long wait during busy periods, which is the same for ALL takeaways, there's always the option 2 collect ur food, the wait is much, much shorter then...
Was told our food would take 1hr to 1hr 20 mins to be delivered, we called after 1 hr 30 mins to find out how much longer it was going to be, was told another 20 to 40 mins, we canceled our order as was getting to late. We just tried to order again, only to be told that we can no longer order from them as we canceled last time, even tho it was there fault. The lady on the phone then decided it was appropriate to say "you f$%k off" you no order!!' and phone went dead. Talk about a friendly service, i will be taking this further!
Great friendly service with lovely food to go with it
good food, complete rubbish service, ordered, waited an hour for the order only to find that half the order was missing, phones them back to be told it could take up to an hour for the rest of the food to arrive. CRAP!!